data protection policy


The protection of our customers’ privacy is very important to Sparfell & Partners SA and/or Sparfell Airways SA (referred to hereinafter also as “Sparfell” or “we”). Hereinafter, we set out the principles we follow and for what purpose we collect and process personal data (information that determines your identity or allows us to identify you; referred to hereinafter also as “Data”) via this website, other websites, applications and/or electronic communication systems operated by Sparfell (referred to hereinafter as "Website").We collect and process your Data carefully, only for the purposes described in this Data Protection Policy and only to the extent necessary as defined therein and within the scope of the Swiss Data Protection Act dated 19 June 1992 (“SDPA”) and, if applicable, by the European General Data Protection Regulation (“GDPR”). We only store your Data to the extent and as long as it is required for the performance of our services or as we are legally obligated.


We collect, process and use your Data for providing the services agreed upon between you and any entity of Sparfell, which may include booking or cancellation of flights, management of check-in, communicating with the customer, operation of flights, acquisition or sale of aircrafts. Data includes all data containing particulars about personal or factual circumstances, such as name, address, e-mail-address and telephone number, date of birth, age, gender, tastes, passport number, identity card number, visa and also photos. Sensitive Data may be included.


When you access our Website, our system automatically records technical information about your computer. Our system collects information about the browser type and the version used, the operating system, the internet provider and the IP address of the user, the date and time of access, the websites from which the user’s system obtains access to our Website, and the websites accessed by the user’s system via our Website. Cookies are small text files that store information about your interactions with a particular website, either temporarily or more permanently on the hard drive of your computer. Cookies can make it easier to use a website by allowing servers to access certain information quickly. Sparfell also uses performance cookies to obtain information about visitors' use of our Website in order to improve the content of our Website and make it more user-friendly. You can refuse the installation of cookies via your browser settings. You can also remove cookies already installed on your computer or mobile device at any time. We would like to emphasise that if you decline cookies on the Website, some functions on the Website may be limited or unavailable.